DSN-03

Designing Human–AI Collaboration

Augmentation patterns that work — oversight UX, escalation and hand-back design, calibrated trust, and guarding against automation bias.

Hand-off between AI and a person: routine cases run on the AI, but when confidence is low the case escalates to a human, who decides and hands control backAI agentROUTINE CASESauto-resolvehumanHARD CASESCONFIDENCEthresholdescalate · low confidencehand back · with decision
DSN-03 · Pillar

Designing Human-AI Collaboration: Oversight UX

How to design interfaces where AI assists but the human stays in control: surfacing evidence, calibrated trust, escalation, and hand-back patterns.

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